1) In case of any copyright infringement, please send us an email detailing as to which experience/tour is in violation of copyrights and specifically what content on that page violates the copyright. Along with this, it is required that you submit proof of your copyright claim which should include proof that shows you to be the owner of the violating material.
2) In case of any reported copyright infringement, the copyright claim including all the related details will be sent to the vendor. Our team will then do a follow-up with the vendor on this which may take upto seven business days and may be extended to fourteen days. If the vendor does not reply within this time period, it will be assumed that the claimant’s claim is valid and on the seventh day, the experience/tour will be removed from our website. In case the vendor’s reply is inconclusive and he/she is unable to provide proper proof as to his/her ownership of the material under question, it will be deemed to be a violation of copyright laws and the entire experience/tour including the infringing material will be removed and the vendor will be banned from Vatican Museum . After this, the claimant will be connected with the vendor to take the legal issue forward.
3) To enable us to address your concerns, please provide the following information:
- For each allegedly infringing image or piece of content that you wish to have removed from our website, provide the exact permanent URL for the page containing the material and details of which is the infringing piece of content.
- Provide information which is reasonably sufficient to permit us to contact you: an email address is preferred, as well as a telephone contact number.
- Provide the following information detailing your claim to ownership of the copyright in the allegedly infringing material:
- Proof of copyright in the image or text concerned, namely proof of registration of the image under the DMCA or absent such registration,
- A detailed description of where the photograph was taken, by whom, who or what the subject of the image is, and
- Evidence to support your claim that you own the copyright in the image.
4) We will not comply with requests to remove an image where the complainant cannot prove that they own the copyright in the image in question.
5) All claims will be taken seriously by the company and any intentionally false claims**** and/or misrepresentation of facts in a claim will result in the company proceeding to take legal action against the claimant which will include liability for damages (including costs and attorneys' fees).
6) Any content submitted becomes the property of the Vatican Museum to do with as we wish.